Users prefer money transfers over recharges due to the exchange rate applied

Next November 22, Etecsa’s last international recharge promotion of the month begins, which brings many rewards, as reported by the Cuban telecommunications company.

“From November 22 to 30, if you receive a recharge between 500 and 1,250 CUP, you will receive rewards valid for 30 days: 30 GB (all networks) + 100 minutes + 80 SMS + unlimited internet from 12 noon to 7.” :00 AM :00 AM,” said Kobasil. In this article we explain all the conditions that apply to this offer and the debate with the exchange rate.

The Company specifies that the promotion will be valid from November 22 to 30, 2023, from exactly 00:01 on November 22, 2023 (Cuba time) until 11:59 pm on November 30, 2023 (Cuba time).

The additional bonus of 30GB (all networks, valid for 30 days) plus unlimited internet (from 12:00 AM to 07:00 AM valid for 30 days), is activated when the customer gets the recharge. Minutes and SMS bonuses can be used for international calls and messages.

According to official information, customers who purchased this new recharge and already have existing data bonuses (GB, all networks), minutes, SMS and unlimited internet from previous promotions, will be bundled with the new bonuses and the expiry date will be 30 days from the date of receipt. the shipment.

New recharge of ETECSA exchange rate in Cuba

The company only takes care of refills from abroad and therefore, like other promotions, it cannot be purchased in MLC stores. “Only through international sites and using the USD account of the MiTransfer wallet,” they clarify. From your website.

The exchange rate applied by Etecsa is 1 USD x 24.00 COP. For example: If you purchase a recharge of 500 cups, your MiTransfer Exchange account will be debited in USD $20.83.

“The recharge costs 5,000 Cuban pesos, which is equivalent to: 35GB + 45GB LTE + 750 minutes + 800 SMS. I gave them unlimited internet in vampire mode. Anyway, what is the promotion, if the package is 500 cheaper One user complained to the company.

For months, Etecsa customers have complained that the company does not apply the government’s official exchange rate to its international reshipment offers. The company claims so Update the dollar exchange rate The government does not include its services.

But users have withdrawn their accounts and prefer to receive the same recharge money in transfers, exchanging them at a more advantageous rate (in Cuba, the dollar is sold on the street for more than 260 COP), and are gradually buying packages in the Cuban language. Pesos from Etecsa (eg: one LTE package worth 950 CUP provides 4GB + 12GB LTE + 300MB national navigation).