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Indotel medirá la calidad de servicios que telefónicas ofrecen a usuarios

Indotel will measure the quality of services that phone companies provide to users

In the coming weeks, the Dominican Institute of Communications (Indotel) will receive equipment to conduct assessments of telephone companies and measure the quality of services that users receive.

The information was presented by the chairman of the board of directors of the organization, Nelson Arroyo, at the end of the Eucharist on the occasion of World Telecommunication Day.

“specially , Indotel has just submitted an international tender “We plan to receive the teams next week,” the official said.

Arroyo explained that the last time the monitoring was conducted was with rented tools in 2018, but this time it will be with her own equipment.

“It will allow us to make measurements at all times and more effectively,” he said.

Digital division

On the other hand, Arroyo stressed that they are at a “decisive” stage in efforts to reduce the digital divide, although he noted that Telecom Day “finds us with many shortcomings in the region.”

In this sense, the Indotel chief said that to move forward in eradicating “this evil” he had several plans in place.

The National Broadband Plan is one of the projects, and, according to Arroyo, it will cover remote and remote areas of the country.

It also revealed For this year they will develop a communication programWith an investment of 150 million pesos.

“The big challenge we still face is bridging the digital divide and creating an effective regulation that allows companies to earn money while allowing users to obtain high-quality service at the lowest possible cost,” Arroyo stressed.

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law Project

Regarding the communications bill, Arroyo indicated that it aims to modernize the existing law, which is now around 23 years old.

“Some modern tools have not been considered,” he said, while expressing regret that “the Telecommunications Law does not even mention the word Internet, let alone broadband.”