Samsung has filed a lawsuit against a design defect in the Galaxy S20 series phones

Published:

May 1, 2021 04:50 GMT

The plaintiff alleges several cases of cracks and breaks in the rear camera glass of the mobile phones, for no apparent reason.

Hagens Berman, an American law firm that specializes in consumer litigation, Foot On April 27, it filed a lawsuit against Samsung regarding a design defect in its Galaxy S20 series smartphones. The case was accepted in the New Jersey County Courthouse.

Specifically, the plaintiff refers to multiple cases of Spontaneous cracks and shattering of the rear camera glass From cell phones without any external reason. Thus, Huggins Berman cites several specific cases to verify the seriousness of the problem.

“It happened on the second day when [el dispositivo] It was in my bag on a nightstand in the hospital. I didn’t drop it or touch it, and it has been in a protective bag since I opened it, ”one of the owners said.

While the company claims, according to the plaintiffs Ignore the problemHuggins Berman’s lawyers want to get the South Korean company to pay compensation.

“Consumers shouldn’t pay for Samsung’s flawed design. Galaxy S20 owners They deserve compensation About job losses and costly alternatives, ”reads a statement from the law firm.

As mentioned in the Hagens Berman document, Samsung has acknowledged the problem and even acknowledged its case: it’s all because The internal pressure that builds up under glass, Keeps the company.

However, the entity refused to cover the technical failure in correspondence with the guarantee, arguing that the burden of replacing the problematic component, at a price of hundreds of dollars, It is the responsibility of the clients.